Information about returns
Orders can be returned within our 14-day right of withdrawal. Gift packaging costs are not refunded when goods are returned. For sending back the goods to our warehouse you can use our return label which you can generate via the link in your shipping confirmation.
For a return we charge you 7,80 GBP. This amount will be charged directly on the refund. Please use the following link to create your personal DHL return label: https://amsel.dpwn.net/abholportal/gw/lp/portal/fortuneglobecom/customer/RpOrder.action?delivery=GB_GUTE_MARKEN_ONLINE_V2&ADDR_SEND_LANG=&locale=EN&lang=EN&
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